Frequently asked questions (FAQs)

Do I need to get a trekking permit?

Yes, permits are required for all treks. Permits are available throughout the year but they can and do regularly sell out in high season. It is best to acquire permits as soon as possible. Contact us and we can assist.

How long is the trek?

Trek durations can vary widely, as the gorillas move freely through the forest each day. Some hikes may take as little as two hours, while others can last up to nine hours. Park rangers assess each group and do their best to match trekkers with routes that suit their age and fitness level.

What does the permit include?

The permit provides you with access to Volcanoes National Park. It includes professionally trained park rangers and guides who will ensure that you have a safe and enjoyable adventure.

How long do I get to observe the gorillas?

To protect the long-term wellbeing of the mountain gorillas, each visit is limited to one hour of observation. This brief encounter may become one of the most unforgettable moments of your life. During that time, you may witness young gorillas playing, mothers caring for their infants, and dominant silverbacks calmly watching over their family group.

What does the permit not include?

The permit does not include transportation to the Gorilla Trekking Center. You will need to get transportation from the hotel to the Center. Tiloreza, at an additional cost, can arrange transportation in a comfortable four wheel drive vehicle.

How close do I get to the gorillas?

The distance depends on the gorillas. Park rangers will guide you to maintain a safe distance of 10 to 15 meters, but curious gorillas may occasionally approach on their own. In such cases, you'll be instructed to remain calm and still. In fact, several members of the Tiloreza team have experienced these incredible close encounters—including gentle touches from a gorilla.

Are there any COVID testing requirements? Why?

There are no longer COVID testing or vaccine requirements. It is still best to only trek the gorillas when you are healthy; as many human diseases can be spread to the gorillas.

Will I see gorillas?

Gorilla sightings are virtually guaranteed, with visitors typically encountering a family group (or pod) ranging from 12 to 20 individuals. As gorillas remain stationary overnight, building nests to rest, park rangers use these nesting sites to track their movements and guide treks the following morning.